At Langmitra, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Profile picture (optional)
- Language preferences and learning goals
- Payment information (processed securely via third-party providers)
Usage Information
We automatically collect certain information when you use our service:
- Learning progress and activity data
- App usage statistics and session duration
- Device information (type, operating system, app version)
- IP address and general location
Voice Data
When you use our speech recognition features:
- Voice recordings are processed to provide pronunciation feedback
- Recordings may be stored temporarily to improve our AI models
- You can opt out of voice data storage in your settings
2. How We Use Your Information
We use the information we collect to:
- Provide and personalize our language learning service
- Track your progress and recommend appropriate content
- Improve our AI tutoring and speech recognition technology
- Send you relevant updates, tips, and promotional content (with your consent)
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our service (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS) and at rest
- Regular security audits and penetration testing
- Access controls and authentication
- Secure data centers with physical security measures
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data in a portable format
- Opt out of marketing communications
- Restrict or object to certain processing
To exercise these rights, contact us at privacy@langmitra.com or use the settings in your app.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.
7. Children's Privacy
Langmitra is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@langmitra.com
- Address: Langmitra Technologies Pvt. Ltd., Bangalore, India